3 Ways to Use Empathy as a Product Manager

3 Ways to Use Empathy as a Product Manager

I got root canal this week, and it made me think about what an enormously empathetic person my dentist is. “Product managers can learn a lot from her,” I thought.

Here are 3 ways in which you can use empathy to build stronger teams, and stronger products. 

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A Guide to Taking Over a Half-Finished Product Part 2: 5 Steps for Weeks 2-4

A Guide to Taking Over a Half-Finished Product Part 2: 5 Steps for Weeks 2-4

You're past the first week; You now understand the goals and the timeline, and your team is working well together. Now you're ready to make some real progress.

Here are 5 steps for Taking Over a Half-Built Product, Weeks 2-4.

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A Guide to Taking Over a Half-Finished Product Part 1: 5 Steps for Week 1

A Guide to Taking Over a Half-Finished Product Part 1: 5 Steps for Week 1

As product managers, we rarely have the luxury of being assigned a brand-new product or feature to manage. Most of us take over a product or feature that's 'in progress.' As product managers, we're often picking up where another PM left off.

Here are 5 steps for Week 1 of picking up a mid-build product.

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Why Tesla is a Master Product Storyteller

Why Tesla is a Master Product Storyteller

During my own recent customer journey buying a Tesla product, I noted 6 things that Tesla did during the sales process that added up to incredible product storytelling. 

All product managers can learn from this experience.

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A Product Manager Decides if She Should Get Her MBA

A Product Manager Decides if She Should Get Her MBA

Will an MBA help you to either break into product management, or further your career as a product manager?
I interview two product managers - one who does not have his MBA, and one who does have her MBA. Read their advice an opinions on getting an MBA to further your career in product.

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