An Abridged, Two-Day Design Sprint: Day 2

An Abridged, Two-Day Design Sprint: Day 2

You’ve read about Day One of the design sprint I participated in, and now you’re just dying to know what happened during the second day.

This is what we did during Day Two.

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An Abridged, Two-Day Design Sprint: Day 1

An Abridged, Two-Day Design Sprint: Day 1

You’ve probably heard of Design Sprints, but have you ever participated in one? I recently participated in a two-day ‘abridged’ version of a design sprint. This post describes Day 1.

This is Part 1 of my 3-part series of my experience.

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A Product Manager Goes to the Chiropractor

A Product Manager Goes to the Chiropractor

This week, this product manager went to the chiropractor.

And it didn't suck.

Once you take all the bad stuff out of a chiropractic appointment and focus only on what brings the customer value, it turns out it really doesn't take that long. 

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A Product Manager Buys Wine

A Product Manager Buys Wine

Why are wine stores organized by country? No one shops for wine this way. 

This is how I would drastically improve the user experience of a wine store in just a few simple steps. 

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A Product Manager Goes to Norway

A Product Manager Goes to Norway

Norway, a country with a 100% literacy rate and super educated population, labor is expensive. 

And where labor is expensive, automation is going to move on in.

Here are some examples of simple automation in Norway, from my recent trip.

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A Product Manager Endures the Airport During a Pilot Strike

A Product Manager Endures the Airport During a Pilot Strike

I'd rather be at dinner with Roy Moore than be stuck in an airport and dealing with airlines. And yet, since Elon hasn't invented teleporting yet, we have to use planes to get around.

Read about my experience with a pilot strike in Mexico City, and what airlines need to do to optimize their user experience, and their product.

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A Product Manager Goes to the Post Office

A Product Manager Goes to the Post Office

Would you rather get a bad case of swine flu than go to the post office? Me too. 

Product managers can learn a lot from the user experience of the post office, which hasn't changed much for many decades. Let's talk post office problems, and solutions, and avoid the same pitfalls for the products we manage.

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A Product Manager Watches TV

A Product Manager Watches TV

Cable companies used to have a monopoly on TV products, but in the past decade, over-the-top providers like Netflix and Hulu have really disrupted this industry. (Thank God!)

This is a fascinating case study for product managers, as this new competition has forced traditional cable to step up their product game.

Episode 11 of the podcast also discusses this topic.

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Forget the Russians - your Roomba is spying on you

Forget the Russians - your Roomba is spying on you

Do we care if our smart TV tells Chipotle how many burritos we ate this week?

We all want to share *just enough* personal data, so product people can build the cool products we want.

Yet, the question remains, when does it get weird? And do I want my Roomba to tell Amazon that my dog toy:dog ratio is a bit concerning?

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