A Product Manager Goes to the Chiropractor

A Product Manager Goes to the Chiropractor

This week, this product manager went to the chiropractor.

And it didn't suck.

Once you take all the bad stuff out of a chiropractic appointment and focus only on what brings the customer value, it turns out it really doesn't take that long. 

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A Product Manager Goes to Norway

A Product Manager Goes to Norway

Norway, a country with a 100% literacy rate and super educated population, labor is expensive. 

And where labor is expensive, automation is going to move on in.

Here are some examples of simple automation in Norway, from my recent trip.

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A Product Manager Endures the Airport During a Pilot Strike

A Product Manager Endures the Airport During a Pilot Strike

I'd rather be at dinner with Roy Moore than be stuck in an airport and dealing with airlines. And yet, since Elon hasn't invented teleporting yet, we have to use planes to get around.

Read about my experience with a pilot strike in Mexico City, and what airlines need to do to optimize their user experience, and their product.

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A Product Manager Learns New Negotiation Skills

A Product Manager Learns New Negotiation Skills

If you're a product manager, you negotiate every day, even if you don't notice. I'm always trying to beef up my negotiation skills, so I read Chris Voss's new book Never Split the Difference. 

Here are the main takeaways on how to negotiate for PMs.

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A Product Manager Explains Blockchain

A Product Manager Explains Blockchain

What the hell is a 'blockchain'?

You've probably heard the term being thrown around... and maybe you don't actually know what it is. Have no fear. Have no shame. I'm here to explain blockchain!
(Well, the basics, at least!)

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