3 Ways to Use Empathy as a Product Manager

3 Ways to Use Empathy as a Product Manager

I got root canal this week, and it made me think about what an enormously empathetic person my dentist is. “Product managers can learn a lot from her,” I thought.

Here are 3 ways in which you can use empathy to build stronger teams, and stronger products. 

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A Product Manager Goes to Norway

A Product Manager Goes to Norway

Norway, a country with a 100% literacy rate and super educated population, labor is expensive. 

And where labor is expensive, automation is going to move on in.

Here are some examples of simple automation in Norway, from my recent trip.

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A Product Manager Learns New Negotiation Skills

A Product Manager Learns New Negotiation Skills

If you're a product manager, you negotiate every day, even if you don't notice. I'm always trying to beef up my negotiation skills, so I read Chris Voss's new book Never Split the Difference. 

Here are the main takeaways on how to negotiate for PMs.

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Forget the Russians - your Roomba is spying on you

Forget the Russians - your Roomba is spying on you

Do we care if our smart TV tells Chipotle how many burritos we ate this week?

We all want to share *just enough* personal data, so product people can build the cool products we want.

Yet, the question remains, when does it get weird? And do I want my Roomba to tell Amazon that my dog toy:dog ratio is a bit concerning?

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